The process to remove accounts is similar on PS4 and PS5. Nevertheless, because these consoles have different interfaces, we need to share the specific steps for each option.
In general, you have to go to the Users menu, find the users you want to remove and move these users to the trash.
On PS5
Here’re the steps to remove accounts from the latest Sony PlayStation console.
The first step is to close any game or app you’re playing or using.
- Press the controller’s PS button. It will take you to the home screen.
- Highlight the game or app you’re using from the home screen.
- Press the controller’s Options button.
- Select the “Close Game.”
Ensure you’re not running any game or app before completing the following steps. Let’s continue:
- Go to the console’s home screen.
- On the home screen, go to the top, towards the cog icon. It’s the Settings, so enter the Settings.
- Go to Users and Accounts.
- Go down to Users.
- You’ll see the list of users on the console on the right. You can add a new account by pressing +Add User or delete users by pressing the trash icon next to the account you want to remove.
These are all of the steps you need. You can add back the accounts with the “+Add account” button, so the damage is not permanent.
After you delete the account, you can keep playing as usual. Regardless, you should check you’re using your account like so:
- Press the PS button on the controller while you’re on the home screen.
- On the bottom menu, go to the right and select Profile.
- Select Switch User.
- Select your user.
This method allows you to delete family members as well. On PS4, you need to delete these accounts with other steps.
On PS4
Like on the PS5, the first step is closing any game or app you’re using:
- Press the PS button on your controller to go to the Home screen as you play.
- Hover over the game you were using on the home screen.
- Press the Options button.
- Select the “Close” option, like “Close application.”
Let’s continue by closing the accounts:
- Ensure you’re using the console’s primary account.
- Go to Settings.
- Go to Login Settings.
- Select User management. Moreover, ensure you enable “Log in to PS4 Automatically” to keep your account working properly.
- Select Delete user.
- Select a user and delete it by pressing Delete.
Lastly, you should ensure you’re using your account after you delete the others:
- Press the PS button on the controller.
- Go to the Power menu.
- Select Switch User.
- Select your user.